Insurer
Gary Shaughnessy, head of Fidelity’s retail business, is leaving the firm to become chief executive of Zurich's UK life business.
Resolution is preparing a "self-managed" exit from Friends Life in 2014 that would see the company split between a fit for purpose life company and a closed life fund consolidator.
Bupa has become the second insurer to give further clarity about its complaints levels, suggesting providers may want further details to be published by the Ombudsman to put figures into a wider context.
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Blogs
Phil Jeynes warns that removing components from simple products may mean weaker cover for clients.
Roger Edwards, proposition director, Bright Grey and Scottish Provident, delves deep into cyberspace and plucks out three protection sales techniques - one an oldie-but-goodie, one from the US and one for the future.
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