Client Acquisition

Insurance websites failing customer needs

Cover | 24 Feb 2012 | 14:53

Insurance company websites are not meeting even the most basic customer experience standards according to a recent survey.

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IFAs must look to technology for 2012 - Aviva

Cover | 15 Dec 2011 | 10:56

The increased use of integrated technology systems and social media will be vital to the development of IFA businesses post RDR, Aviva has warned.

Foster Denovo predicts budget orientated 2010

Cover | 15 Dec 2009 | 14:34

Foster Denovo envisages the market will continue to experience similar challenges in the first half of 2010, and employers are going to be continually working to keep costs down.

Poll

Should there be a cap on hourly fees?

Blogs

Blog: Social media will generate new business…eventually

IFAonline | 07 Sep 2011 | 10:20

Protection expert Roger Edwards on the merits of social media – and how it can provide some of the most honest feedback you’ll ever hear…

A more professional industry

IFAonline | 16 May 2012 | 11:27

North Investment Partners' Rebecca North examines whether RDR will lead to the financial advice industry being given the tag of 'profession'...

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Is the FSA ‘betraying' customers? Do you think lenders should cut rates? Are you worried about your job security? Vote on IFAonline's interactive polls and let us know your opinions.

 

 

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