Employees suffer in silence rather than admit health concerns to their boss - Aviva

Author: Owain Thomas
Cover | 17 Aug 2010 | 11:02

Categories: Group Protection| Group| Cashplans

Topics: group risk| employee benefits| EAP

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Most UK employees would rather suffer in silence with a health concern or personal issue than tell their boss or colleagues, according to new research.

Just 4% of employees questioned in Aviva's Health of the Workplace 4 study say they would approach their boss with a health concern, with a further 5% claiming they might confide in a colleague.

Only 1% said they would trust their problems to the HR department.

However, 60% say they would unburden themselves to their partner and 33% would speak to the family doctor.

Although nearly a quarter of employees (23%) state this is just a matter of safeguarding their privacy, the provider says this portrays a worrying distance between employer and employee.

This is illustrated by 21% of employees thinking that admitting to health concerns could affect their work prospects and 11% claiming they simply don't trust their boss.

Employers, by contrast, are convinced that they are doing all they can to nip potential problems in the bud, as 39% claim to make a point of identifying any employee issues and 42% say they operate an open door policy.

The insurer adds that, "while employers do seem to be taking positive steps to tackle health issues through the introduction of benefits such as private health insurance, group income protection and confidential helplines, they are doing little to communicate that the support services are available and the worrying employee responses suggest that their efforts may still be falling wide of the mark."

Dr. Doug Wright, principal clinical consultant at Aviva UK Health says it's good to see that employers recognise the importance of having an open door policy when it comes to their employees' health and wellbeing.

"However we want to make them aware of the worrying disconnect between their perception and the reality to help them take steps to tackle the issues," he says.

"The breakdown in communication between employers and their staff means that health risks such as stress in the workplace are not being effectively managed. Lack of employee engagement will also hinder an employer's ability to intervene early and offer their employees the right support at the right time."

"With the help of providers, employers can start to break down these communication barriers by ensuring they have specialist support networks and services in place for their employees," he adds.

 

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Is privacy at risk?

I can empathise with the findings that few people would approach their employer or HR department with health / personal concerns. As soon as you have told someone(anyone)there is the potential for the information to be spread. No-one can be 100% certain that the 'boss' will not tell HR, no-one can be absolutely certain the HR will not tell the 'boss'and particularly close friends/ colleagues. It is also possible that 'others' will overhear conversations and, all of a sudden, that one person who you have confided in becomes a list of six plus people who may be party to confidential information. The information may be spread deliberately, or by sheer accident but regardless of how, it happens. If promotion is a possibility, the divulging of any potential 'weakness' would also probably scupper anyones chances. It is a difficult subject - I for one would never talk to HR, I think the days of total confidentiality are long gone.

Posted by: Anon e mouse

17 Aug 2010 | 16:28
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