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What's the one thing the financial services industry would like to see changed? We asked the question to some of this year's Gold Standard Award winners during a ceremony at the House of Commons.
This year's Gold Standard Award winners highlight what actions they think the industry should be taking. Key concerns include commitment to education, more openess and transparency, removal of bias and to stop looking inward and think more about the consumer.
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| Comment | Calls for industry to show more empathy |
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This year we have 14 awards designed to mark out the very best products in a highly competitive and innovative market. This includes three new awards for 2011 to reflect the developments in this rapidly growing market: Best Dual/Multi-Index Product, Best Structured (Oeic) Fund and Best Structured Product Provider.
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