TCF toolbox for advisers launched

Competent Adviser has released its TCF Toolbox to help mortgage brokers and IFAs meet the FSA’s December deadline for full implementation.

Advisers will need to integrate the principles of treating customers fairly into their business models by the end of 2008.

TCF Toolbox is a computer-based training programme to help firms quickly get up to speed with TCF principles.

The programme contains examples of good and bad practice to help advisers understand what the FSA is looking for, and also shows how firms can demonstrate competency to the regulator.

Advisers will also have full access to case studies in various subject areas and firms can request their own bespoke case studies on a costed basis.

Gillian Tair, director of Competent Adviser, says: "The TCF toolbox has been developed as a direct result of feedback from our clients saying they wanted to have one-point access for advice on exact FSA requirements and the facility to teach staff TCF in an easy to understand format.

“Initial responses have been very favourable and, as firms are realising the close proximity of the December deadline, we are receiving unprecedented levels of enquiries after the success of our initial pilot.”

The Toolbox also contains multiple choice tests for advisers to demonstrate competency and understanding, and will automatically update users on any FSA announcements.

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