Guardian launches online legal service for brokers

The Guardian Financial Group has launched Legal Issues, a free online legal service offering brokers access to a select panel of lawyers.

The firm said the bespoke online application system would allow brokers to guide clients through a series of simple questions to filter their needs, resulting in them being directed to a suitably qualified solicitor.

When an enquiry is submitted the system selects a solicitor within close proximity to the client's home or business address with the relevant expertise to advise. The full application is delivered to the solicitor within seconds by email.

Under the Legal Issues service level agreement, the solicitor will then contact the client during normal working hours and within 24 hours from the enquiry.

Mike Hibbert, managing director at Legal Issues, says this offering will give brokers the opportunity to revisit their clients and provide them with a professional ancillary service during testing times.

He explains: "The most important factor is the filtering process as it is vital to ensure that the information collated from the outset is accurate, clear, concise and presented in an understandable format."

Hibbert adds: "This will lead to brokers being able to offer their clients a specialist local solicitor from a trusted panel. With clients' personal circumstances potentially changing on a daily basis, this could be a real opportunity for new business and referrals alike."

IFAonline