Re-licensed FSSC hunts for IFA ambassadors

Author: Laura Miller
IFAonline | 31 Mar 2010 | 16:05

Categories: Better Business

Topics: NatWest| IFA| qualifications| Financial Services Skills Council| lighthouse group

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Advisers who bemoan the quality of new entrants to financial services could help fill the skills gaps by going into schools and talking up the industry, the Financial Services Skills Council (FSSC) says.

In its self-titled role as industry ‘talent researcher', the FSSC is planning link-ups between advisers and education institutions to push financial services as a career, and funnel those with the right skills set into the industry.

FSSC interim chief executive Liz Field says she is already in talks with two networks about signing up their advisers for the scheme.

"If the industry wants certain skills it must be proactive in going into schools and colleges to create them," she says.

"Advisers say they need good quality communicators, with strong numeracy skills and a decent attitude. We are saying we can help facilitate this if you help by volunteering to promote the industry to young people."

The FSSC must prove it has industry support through employer engagement as part of pledges it made to the Government to justify the renewal of its licence, which was given the official go-ahead last week.

The Council was criticised in the months prior to losing its licence last May, for failing to connect with the community it was created to serve.

IFA and school governor Viv King welcomes the initiative, but says many IFAs are already contributing to their communities, while he has never had any dealings with the FSSC.

"The best thing about being an adviser is getting out and about talking to people, whatever their age. Helping with the curriculum may be deemed a strain on advisers' time but it will be worthwhile."

National IFA the Lighthouse Group said it had so far not been approached by the FSSC, but would be "incredibly supportive" if asked to take part in the scheme.

Head of the Group's risk strategy Mark Ross says: "If NatWest, part of a failed bank, can go into schools with its MoneySense campaign, IFAs would do well to offer a different view."

"Also, from a business perspective, the initiative could open up revenue from affinity business with teachers."

The Government's decision to renew the FSSC's licence follows a strategic review and industry consultation of 1,000 financial services employers and industry stakeholders across the England, Ireland, Scotland and Wales.

 

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Bureaucracy and a failure to 'get' business limits giving

I agree that having advisers go into schools would be a worthwhile enterprise and it's one that I would be willing to undertake personally. We do our share of pro bono work and I am receptive to things like this. I do however have two problems. The first is the habit the FSA has of ever demanding more from us in terms of form-filling, pointless reporting, wholesale changes to practices that would work perfectly well with minor adjustments and ever larger fees, FOS and FSCS contributions. The more is demanded, the more cash Canary Wharf's answer to the Sheriff of Nottingham unilaterally extracts from our purse, the less there is left to give and the less one feels inclined to give. The other problem is that schools do not appear to be 'get' what business is all about. My daughter's school - which I myself attended in the 1970s - asked last year if any local businesses would take work experience trainees. We said we would and moreover we would try and provide a 'complete' work experience. We would interview candidates, put them through all the tests we normally use and give the successful candidate proper training and meaningful work for which, at the end of the placement, they would be paid the National Minimum Wage. They would also be given a copy of an accurate reference they could show to any potential employer. Now I am biased I guess but actually I think this was a pretty fair and useful offer for any kid wanting to get into financial services or any other proper job for that matter; interview experience, meaningful work and a reference at the end of it, all of it paid because I don't believe in exploiting anyone by having them work for nothing. (A lesson the FSA might want to take note of as sometimes it seems to think we should!) I later discovered that our offer was mentioned once in an assembly with no supporting details as to the benefits and consequently nobody applied. My daughter for her part has just completed two weeks work experience in a primary school. Apparently teachers can relate to kids who want to be teachers themselves and encourage the uptake of such work-experience places. Equally apparently however they do not seem to 'get' business. Were I to go into schools to talk to potential future financial services employees I would say: Concentrate 100% on English and Maths. Learn mental arithmetic. Learn to spell. Learn to write grammatical letters. Learn your alphabet so you can file in order. Learn to punctuate. (A lot of kids we interview seem to think punctuation is either something you get in your bike tyre or a form of traditional Chinese medicine.) Most of all learn to be cheerful so you can come to work with a smile on your face and do it regularly; don't be an absentee.

Posted by: Neil F Liversidge

31 Mar 2010 | 16:58
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Why should we?

Why should we encourage young people to join a dieing industry. As the FSA has killed off the IFA business and passed it on to the banks, let the FSSC get the banks to do their dirty work. Although many school kids and parents are wiery of large banks and other big financial institutions.

Posted by: Leo

31 Mar 2010 | 18:17
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