Categories: Better Business
Topics: Nick Cann| qualifications| Fees| RDR| IFP
RDR deniers need to "get their heads out of the sand" and get on with meeting the FSA's new professionalism and remuneration rules, IFP chief executive Nick Cann said today.
Speaking at Professional Adviser's final fund5live conference in central London, Cann said the UK's 25,000 IFAs operate in the most heavily-regulated market in the world.
But he urged them to embrace the transition to a fee-based regime and get on with meeting the new minimum qualification requirements, if they have not begun to do so already.
"Worryingly, people have their heads in the sand hoping these issues will go away - they will not," Cann (pictured) said.
"In terms of Level 4 qualifications, we need to get on and make sure we are still able to be in business."
Cann expressed sympathy for advisers operating in the face of the FSA's increasingly-intrusive regulatory approach.
He said there remains a "lack of clarity" from the FSA over certain issues and argued the recent consultation papers left many questions still unanswered.
But he said the industry is losing advisers not prepared to meet RDR requirements and urged IFAs to not to "moan and complain" about examinations, but find the most suitable route to Level 4.
He acknowledged fee-charging represents a challenge.
"Businesses tell me this will require a good three-year transition time in terms of getting the teams, process and confidence - a lot of work and effort is needed," he said.
"If that is alien to you, then find other businesses doing it and look how they are dealing with issues which are giving you grief."
Cann said the industry has seen some "spectacular failures" in managing growth over the last five years as firms have prioritised turnover at the expense of profit.
"For too long, larger players have been driven by turnover and would not recognise profit if they saw it."
Other companies, he said, need to change their business models in order to encourage advisers to stay longer.
Looking back on the last few years of the adviser industry, Cann said the focus had perhaps shifted too heavily towards the technical ability of advisers in terms of product know-how at the expense of life planning and time spent with clients.
"But now, maybe we are seeing the reintroduction of what is important and a re-focus on the client as products themselves have become less important."
He said the rise of the paraplanner - a "must have" for any adviser firm - has enabled IFAs to spend more time with clients.
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| Comment | IFP chief: RDR stallers have got 'heads in the sand' |
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Heads aren't in the sand but what woulld you know Mr Cann. You, Goddard and all the other "used to be an IFA's" won't be affected by the RDR but you keep banging the drum. Fees will not work for the mass market that's why commission existed in the first place. The UK is suffering austerity measures yet advice will be more expensive and just wait until they stick vat on.
Posted by: Peter Taylor
...Oh yes they will!
Most of the topics in our industry are subjective and therefore it doesn't matter whether your right or wrong. However the comments about customers not paying fees has a factual answer, that being they will AND DO pay fees. By the way "What is the mass market?" The relucatnce to pay fees is (in the majority of the time) in the advisors head and their head alone. Another part of the problem is allowing the customers to think that the advice is "free". It's no wonder an existing client struggles to then want to pay. The other major issue is clients will pay for anything as long as they value it. As we were in the main not initially trained with a marketing brain it's understandable that we have difficulty articulating a service worth paying for. Think in the clients shoes, because flogging another policy is not high on a clients list of things worth paying for. Nobody said this was easy but there are plenty in the industry (me included) who are happy to help peers make the transition. However, if you not willing to listen or search for help within the industry that's your call. Yes we should respect an opinion, but we don't need to put up with incorrect facts.
Posted by: Nigel Barker-Smith
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Not The Case
Nick We do not have our heads in the sand although some advisers and the regulator may have the heads up their *****. When 'wrong' seeks to enforce its depressing vision over 'right' there are two choices. Accept the inevitable or fight for your rights. History records numerous instances of groups prepared to fight for what is right. Not all win the day but better to fight than bend over and accept the insertion of venal regulation and diktat.
Posted by: Alan Lakey