Where am I? 
Home Pensions - Retail Regulation
Categories: Regulation
Topics: Pensions Ombudsman| auto-enrolment| pension reform
Pensions Ombudsman staff would be unable to cope with the volume of complaints if auto-enrolment fails, says ombudsman Tony King.
King said auto-enrolment and members’ interactions with schemes into which they were enrolled will lead to complaints, but probably not for some time.
“If it is an absolute disaster we would not be able to deal with it. We would be swamped and there would need to be a regulatory solution."
King said his office was in discussions with the regulator over the potential volume of complaints that could ultimately stem from auto-enrolment.
The ombudsman also warned his organisation was in danger of failing to keep pace with public expectations.
He added he would like the office to have a secure email facility and to enable complainants to follow cases online.
| Share | |
| Comment | Ombudsman: Auto-enrolment failure would swamp us |
More regulation news
Email alerts
Recommended reading
Categories
Topics
Comments
Related articles
Most Read
Audio / Visual
With the industry's biggest fund managers, IFAonline welcomes you to the media centre.
This year we have 14 awards designed to mark out the very best products in a highly competitive and innovative market. This includes three new awards for 2011 to reflect the developments in this rapidly growing market: Best Dual/Multi-Index Product, Best Structured (Oeic) Fund and Best Structured Product Provider.
Events
Poll
|
|
Job search
Ifaonlinejobs will open the right investment career path for you. Search hundreds of vacancies on www.ifaonlinejobs.co.uk now
In Focus
Two months left before the ‘real RDR deadline’ – are you compliant with the required professional...
Viewpoints
2012 marks a watershed for the Life companies, fund managers, banks and advisers who service...
sponsored by
There are no comments submitted yet. Do you have an interesting opinion? Then be the first to post a comment