Arch Cru investors 'close to tears' after Capita offers '10-15%' of capital

Author: Laura Miller
IFAonline | 31 Oct 2011 | 07:56

Categories: Investment

Topics: Arch cru| FSA| Capita| HSBC| BNY Mellon

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The redress deal struck by the Financial Services Authority and Capita, HSBC and BNY Mellon will return Arch Cru investors just 10%-15% of their original capital, according to lawyers who have seen the offers.

Capita Financial Managers last week sent a letter to investors who lost money in the Arch Cru fund range to set out their individual entitlements under a £54m "redress determination" scheme, announced on 21 June.

The FSA has said the deal should return approximately 70% of investors' capital, on the basis of an upfront sum from the three companies and the assumption there will be further cash distributions from the fund as it is wound down.

Investors who received their offer at the weekend said the upfront sum represents between 10-15% of their initial investment in cash terms, according to the law firm acting on their behalf, Regulatory Legal.

One investor offer seen by IFAonline shows a total loss of £63,430 from a couple's original investment of £85,278, a fall of 74%.

Speaking about his loss, which included his wife's lump sum retirement payout from the NHS after a career in nursing, the husband said: "My wife and I were close to tears when we opened the attached "offers" yesterday.

"Whilst we would have expected a drop in the value of our investment following the financial meltdown caused by the banking crisis, these huge losses are almost too much to comprehend."

Elsewhere the letter states the recent sale of some of the Arch Cru portfolio at a discounted price to JP Morgan has already reduced the potential 70% return to investors down to 65%.

Gareth Fatchett, partner at Regulatory Legal, said the prospect of a 70% cumulative return looks "very unlikely".

"We simply cannot see an orderly wind down being at anything other than a significant discount the original prices. The JP Morgan deal supports this assertion," he said.

The husband of the couple who lost 74% of their combined investment said: "I think we can both safely say that we are never going to trust the financial services sector with our money ever again.

"I wonder how many other people will take the same view - look out for IFAs bereft of clients going bust one after the other!"

Those people who are invested through third parties such as a platform have been told they may have to wait a further two weeks for their offer. 

Under the terms of the FSA-brokered deal, Arch Cru investors can not complain to the Financial Ombudsman against Capita, HSBC or BNY Mellon from the period after 31 August 2011 and before the date of their offer letter.

The FOS is required to consider complaints which are referred to it after the date of the letter on the basis of what their entitlement under the payment scheme would be.

Investors have until December 2012 to choose whether to accept their individual offer.

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FSA duplicity

The essence of the offer being made to these people is terrible slur on the credibility of both the FSA and Capita. Having promised 70% compensation for months the FSA are now standing by an offer of 12%. If an IFA exhibited such duplicity in what he offered clients the FSA would be knocking on his door very quickly indeed.

Posted by: Darrell Monteith

31 Oct 2011 | 08:59
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Arch Cru

I'll bet the lawyers and accountants have all made seiously good money out of this affair !

Posted by: Bill Wells

31 Oct 2011 | 09:00
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Arch Cru investors 'close to tears' after Capita offers '10-15%' of capital

Most companies facing a total PR disaster would just say sorry, we'll put it all right, we will improve, and we'll tell you how we are doing that. In Capita's case I think some highly paid lawyer word-searched the expression "sorry" out of every single communication this company ever had with anybody. Even BP is a shining example compared to Capita Group.

Posted by: Chris Clark

31 Oct 2011 | 09:34
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Sad Indeed

Reading the comments of investors is sobering to say the least. I am aware that advisers of these funds, in the very early days were offereed shares and various inducements to work with McGuire and his team in promoting what became Arch Cru. As an industry we seriously need to do better due dilligance and the FSA must share the responsibility along with Capita, Canada Life and the others who wholsale switched clients on an opt out basis. We never touched it but it saddens me that I have inherited one client following an acquisition that has sustained a loss. That in my opinion is one too many.

Posted by: Mark Stokes

31 Oct 2011 | 10:03
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disgrace!

Many companies are busy putting things right that we have got wrong under the mnadate of Treating Customers Fairly, the FSa audit this and make sure we have paid proper redress including interest. The idea was that customers could trust the industry, we are doing our bit, how can the FSA justify their stance here as TCF?

Posted by: Andy Newman

31 Oct 2011 | 12:10
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