The improved service offering will mean that customers will be able to transfer from as little as £50 up to a maximum of £300,000 online (unlimited offline).
The changes will apply from Monday 01 August 2011 and in addition to increasing the amount that can be transferred online, HiFX are separating out charges for smaller customers with transactions of less than £3000, so customers can easily see what they are paying.
Mark Bodega, director at HiFX said: “Since HiFX started, it has remained committed to helping clients achieve significant savings whilst simplifying the international money transfer process. As part of this commitment we regularly survey our clients and have implemented a number of improvements as a result of their feedback. Our recent customer survey identified three areas where we could meet our clients needs; giving clients the option of carry out transactions online or over the phone, reducing minimum transaction size for smaller amounts and offering a breakdown of quotes including the exchange rate and any relevant fees. With this in mind we have reviewed are offering and made changes to deliver what customers are looking for, whilst continuing to ensure our service is convenient, easy to use and transparent.
The changes do not apply to HiFx's Regular Transfers product which continues to offer exchange rates inclusive of all transfer fees
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