claims handlers

MoJ to meet adviser over claims manager concerns

IFAonline | 17 May 2012 | 13:00

The Ministry of Justice (MoJ) is meeting an IFA to hear his concerns over claims management companies (CMC) after he said they were unfairly targeting adviser firms.

alan-lakey
warning light

Which? warns investors off absolute return funds

Consumer group Which? has listed absolute return funds and task-based income protection cover among a list of 'financial products to avoid'.

IFAonline | 17 Apr 2012 | 13:30
alan-lakey

Claims managers pursuing IFAs over ‘unfounded’ cases

Advisers have criticised the Ministry of Justice (MoJ) for failing to protect firms from invalid mis-selling cases levelled by claims management companies (CMCs).

IFAonline | 16 Apr 2012 | 12:20

Other claims handlers articles

ministryofjustice

One in five CMCs closed down by MoJ

The Ministry of Justice (MoJ) has shut down about one in five claims management companies (CMCs) over the past year, in many cases following complaints from consumers.

IFAonline | 16 Apr 2012 | 12:15
cleaner-1

Claims, you shall go to the ball

Claims have been seen as the Cinderella of the protection world. But as Karin Lloyd points out, that is about to change

Cover | 16 Dec 2011 | 10:19
Report highlights complaints against insolvency practitioners

Publishing more FOS rulings could boost CMCs - ILAG

The Investment and Life Assurance Group (ILAG) has warned that increased publishing of decisions made by the Financial Ombudsman Service (FOS) could be a boon for claims management companies (CMCs).

Cover | 14 Dec 2011 | 15:46
letter-to-mr-pindar-1-unedited

Overhaul outdated protection claims processes – Report

A new report has called for radical changes to the claims process for life, critical illness and income protection plans.

Cover | 18 Nov 2011 | 14:44
foslogo

FOS: Claims management firms 'exploited' PPI scandal

Claims management firms (CMCs) have 'exploited' payment protection insurance (PPI) complaints, according to the Financial Ombudsman Service's (FOS) legal director.

IFAonline | 29 Jun 2011 | 11:17
narrow-field

Narrowing the field

Does the external rating of products add value and what can advisers use them for? Ben Heffer explains

Cover | 08 Feb 2011 | 12:18
Mike Benton Medicals Direct

Claims “the Cinderella” department says Medicals Direct

Medicals Direct has claimed there is a lack of investment in the Claims function within the UK protection industry.

Cover | 10 Nov 2010 | 14:46
crutches injury accident

Canada Life increases eligibility for CMS Connect

Canada Life has reduced the qualifying premium for group income protection (GIP) policyholders to receive its additional claims management service (CMS).

Cover | 08 Nov 2010 | 11:41
fraud-cheques

Risk Clinic: FIB vs lump sums

I sold my client a family income benefit (FIB) plan which has subsequently been claimed on. However, I was surprised to discover that the provider convinced my client to take the benefit as a lump sum instead. Should the adviser be informed about this part of the process, and why do providers do it?

Cover | 01 Nov 2010 | 09:00
aviva-logo

Aviva improves IPMI offering

Aviva is now accepting faxed and emailed copies of application and claims forms for its international private medical insurance (IPMI) offering.

Cover | 01 Oct 2010 | 10:27

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