Retiring IFA pursued by claims firm over 23-year-old case

Author: Alasdair Pal
IFAonline | 26 Jun 2012 | 15:45

Categories: Pensions| Better Business

Topics: claims handlers| Alan Lakey| PanaceaIFA| CMC| MoJ

A penny-saving jar for pensions

A 74-year-old IFA has put his retirement plans on hold to contest a £250,000 mis-selling case levelled by a claims management company (CMC) - relating to advice given almost a quarter of a century ago.

In 1989, Philip Griffin, an IFA at Philip Griffin and Associates, transferred two clients into personal pensions from the Cleveland Potash scheme, due to fears the company was about to go out of business.

Though the company did not close, the new pensions with Scottish Widows achieved "significant growth", Griffin said.

But in October, he received a complaint from Money and Me Claims alleging mis-selling on behalf of the clients, as well as a number of other allegations.

"[Money and Me] made a series of complaints that were ludicrous," Griffin said. "One of the claims was for an ISA I'd never seen; another for an ISA that made 134% over six years."

The clients signed permission forms allowing Money and Me Claims to pursue Griffin.

"I thought these guys were friends," Griffin said. "They came to me, and even though I don't really do that kind of business, I did it as a favour."

After an internal investigation, the firm replied to Money and Me Claims, saying: "[we are] astonished by your proven ignorance with regard to financial products.

"I am astounded at your lack of proper research and the flimsy-to-non-existent evidence upon which you make your spurious claims on behalf of your client."

The case has now been referred to the Financial Ombudsman Service.

Griffin was due to retire in March, but will now continue until December in order to fight the action.

"We'd already put in an application to stop trading before RDR," he said. "But we've been in business for 34 years and we've never had a complaint."

"IFAs are under attack: [similar cases] will kill most people's businesses. You have to prove your innocence; they don't have to prove your guilt."

Griffin's position was highlighted in a recent meeting between PanaceaIFA CEO Derek Bradley and Highclere Financial Services adviser Alan Lakey, and senior figures at the Ministry of Justice, the government body that regulates the claims industry. They were said to be "appalled" at the case, Lakey said.

Money and Me Claims director Brian McLean, previously an FSA-registered individual at Future Independent Financial Advice, said: "Mr Griffin is more than happy to submit a complaint to the company, and if they thought my actions were inappropriate they would get a response," he said. "We are yet to receive a complaint."

He added he was "absolutely" confident the company, which takes a 15% fee from any compensation, would win the case against Griffin.

"We only submit complaints if there is justification," he said. "[Our last victory] was £112,000, the one before that was £167,000. We have never lost a complaint for an investment or a pension." 

More pensions news

Related briefings

Recommended reading

Categories

Topics

  • Comments
  • Print
  • RSS
  • Share
blog comments powered by Disqus

Related articles

Most Read

Audio / Visual

Coffee Lounge

View all the winners here

PPR Structured Product Awards 2012

View all the winners here

This year we celebrate the fifth annual PPR Structured Product Awards. The 13 awards are divided into two, covering the products delivered to market over the past year and the support services that are also essential to the market. All the awards are designed to highlight not just the winners but the strengths and capabilities of the range of providers in this highly innovative market.

Events

event logo

Cover Group Risk Breakfast Briefing 2013

21 May 2013 - 21 May 2013

London, UK

event logo

International Fund & Product Awards 2013

14 Jun 2013 - 14 Jun 2013

London, UK

event logo

The British Mortgage Awards 2013

04 Jul 2013 - 04 Jul 2013

London, UK

Markets

Sponsored video

Poll

Is Hector Sants right to think his tenure as FSA chief executive was a success?