Financial Ombudsman Service

Regulatory costs now a 'huge problem' for networks, says Lighthouse director

IFAonline | 24 May 2012 | 10:00

An "explosion" in regulatory costs is becoming a "huge problem" for networks and national advisory businesses, according to a director at Lighthouse Group.

Graphic showing rise in money
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FOS: Consumers 'do not always reflect on' UCIS risks

The Financial Ombudsman Service (FOS) has warned that consumers are ignoring the risks around unregulated collective investment schemes (UCIS), even when they are spelled out by their advisers.

IFAonline | 22 May 2012 | 15:04
complaints

FOS received just 250 complaints on Arch Cru advice

Less than 2% of Arch Cru investors have so far taken a complaint about the advice they received to the Financial Ombudsman Service (FOS), it has been revealed.

IFAonline | 01 May 2012 | 11:45

Other Financial Ombudsman Service articles

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FOS rules Integrity investors have right to compensation

The Financial Ombudsman Service (FOS) today ruled investors who lost money in an Integrity fund will be considered for compensation to the tune of £1.9m.

IFAonline | 05 Apr 2012 | 15:55
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When the FOS upholds (and rejects) investment complaints

The Financial Ombudsman Service (FOS) has revealed that disagreements between consumers and businesses about what investments should make up a high, balanced, low or no risk portfolio now form a 'significant' part of its casework.

IFAonline | 29 Mar 2012 | 15:40
ministryofjustice

Surge in invalid PPI claims investigated

Claims management firms are being investigated by the Ministry of Justice after a surge in bogus compensation claims filed for consumers who were mis-sold personal protection insurance (PPI).

IFAonline | 28 Mar 2012 | 07:40
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FOS confirms levy freeze for 2012/13

The Financial Ombudsman Service (FOS) has set its budget for 2012/3 at £191.1m, meaning both the case fee and total levy will be frozen for the third year running.

IFAonline | 27 Mar 2012 | 10:15
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Lawyer: FOS drifting closer to regulation

The Financial Ombudsman Service (FOS) will drift closer to becoming a regulator under a proposed memorandum of understanding (MoU) with the Financial Conduct Authority (FCA), according to a legal expert.

IFAonline | 08 Mar 2012 | 23:15
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Bupa: Only 2% of complaints reach FOS

Bupa has become the second insurer to give further clarity about its complaints levels, suggesting providers may want further details to be published by the Ombudsman to put figures into a wider context.

Cover | 29 Feb 2012 | 14:27
complaint

PMI market leaders see rise in FOS complaints

The private medical insurance (PMI) market’s two biggest players have seen a rise in the number of complaints escalated to the Financial Ombudsman Service (FOS).

Cover | 28 Feb 2012 | 11:54
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Slow PPI redress an “open goal” for claims firms, warns Which?

Which? has urged banks to streamline their payment protection insurance (PPI) claim process or risk exposing customers to claims management companies, after just a quarter of the promised amount of redress was paid out in 2011.

Cover | 22 Feb 2012 | 11:45
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FOS orders bank to pay up for mis-selling AIG bond

The Financial Ombudsman Service (FOS) has ruled against a bank for advising a client to invest £3.2m in a bond issued by failed US insurer AIG.

IFAonline | 10 Feb 2012 | 15:30
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Five reasons why the FOS must not 'name and shame'

The Financial Ombudsman Service (FOS) is in the process of deciding how it will go about publishing its decisions, and one of the main points of contention has been whether or not it should name the firms involved.

IFAonline | 08 Feb 2012 | 07:40

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